Delivery

BREXIT: we're still shipping to the EU. We're covering all VAT and duty, so there's nothing more to pay after checkout. See the detail below for more information. But we recommend our EU customers visit our new EU-only website at peopletree.eu.



United Kingdom

United Kingdom includes Northern Ireland, Isle of Man, Isle of Wight, Channel Islands

Once you have placed your order with us it will be dispatched from our warehouse within 1-2 working days. You will receive a notification email from Royal Mail once the order is on its way to you. If we have sent your order via courier, this email will contain a tracking number and a link to our courier’s website to tell you the current status of your delivery.

Delivery Type Carrier Delivery Fee Delivery Time from Dispatch
UK Standard Delivery (Fully Tracked) Royal Mail £3.50 3-5 Business Days
UK Standard Delivery (Fully Tracked) Royal Mail Free for orders over £50.00 3-5 Business Days
UK First Class Delivery (Fully Tracked) Royal Mail £5.00 or FREE over £100 spend 1-2 Business Days

Deliveries are made between 9 am and 5 pm Monday to Friday. Saturday delivery is not available. Please Note: Deliveries to the Highlands of Scotland, to Northern Ireland, Channel Islands or Isle of Man may take an additional two working days.

Europe - EU

Includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden.

We have now launched our new EU-only website at peopletree.eu which is selling goods located in our new EU warehouse. We strongly urge you to use that site if you are located in the European Union - you will receive far faster service and cheaper shipping/return options.

Following Brexit, we are still shipping from peopletree.co.uk to the EU. Our costs have sadly increased, but we are covering all VAT and duties - the price you see at checkout is the price you will pay, there will be no additional surcharges to pay before delivery.

Once you have placed your order with us, due to customs issues, all orders to the EU from the UK will be shipped together every few days to our EU logistics partner, and then delivered on to you via DHL Parcel. This is a highly manual process. We will try to keep you notified about the status of your order, but we have recently experienced significant customs delays over which we have no control. For this reason we recommend you use our EU-specific service at peopletree.eu.

We will soon be terminating deliveries from peopletree.co.uk to EU countries.

Delivery Type Carrier Delivery Fee Delivery Time after Dispatch
Europe Delivery Varies £30.00 5-7 Business Days

Europe - Non-EU

Includes Gibraltar, Greenland, Norway, Switzerland.

Due to the effects of Covid-19 and other economic factors, some costs have increased. We are working hard to keep these increases to a minimum.

Once you have placed your order with us it will be dispatched from our warehouse within 1-2 working days.

Delivery Type Carrier Delivery Fee Delivery Time from Dispatch
Europe Tracked Delivery DHL £30.00 5-7 Business Days

Outside Europe

People Tree currently delivers to the USA, Canada, Australia and New Zealand.

Once you have placed your order with us it will be dispatched from our warehouse within 1-2 working days. You will receive a notification email from Royal Mail once the order is on its way to you. If we have sent your order via courier, this email will contain a tracking number and a link to our courier’s website to tell you the current status of your delivery.

Delivery Type Carrier Delivery Fee Delivery Time from Dispatch
US Courier Delivery (order before 11 am for same-day dispatch) DHL £20.00 3-4 Business Days
Australia Courier Express Delivery DHL £25.00 5-6 Business Days
New Zealand and Canada Tracked Delivery Royal Mail £25.00 7 Business Days