Lace Hipster in White
Organic Cotton Socks in Black
Organic Cotton Socks in Navy
Soft Bra Top in Black
Soft Bra Top in White
Organic Cotton Trainer Socks in Black
Organic Cotton Trainer Socks in White
Low Rise Shorts in Black
Low Rise Shorts in White
Lace Hipsters in Black
Do I need to create a People Tree account to place an order?
Can I place my order over the phone?
Can I amend or cancel my order once I've confirmed it?
I am having problems accessing or buying from your website. What should I do?
Do you have any offline store locations?
What if there is an incorrect item or an item missing from my order?
I’d like to delete my account, what should I do?
The item I want is sold out. Is it coming back?
The item I ordered is faulty, what do I do?
Is your jewellery nickel free?
Do you use recycled or man-made fibres?
What size am I?
How can I pay on your site?
Will I be charged VAT?
Do I have to pay import duties or taxes for orders outside the UK?
When is payment taken from my card?
What are my shipping options?
Do you ship internationally?
I need to change my delivery address. Is it possible?
Can I get my order expedited?
Where is my tracking reference?
Where is my parcel?
My tracking says my parcel has been delivered but I haven’t received it, what should I do?
Why do you use plastic packaging?
Why don't you ship to my country?
How do you return an item within the United Kingdom?
When can I expect my refund?
How can I return an item outside the UK?
Do you charge for returns?
Do you offer exchanges?
What's your return policy on sale items?
What if I don't have a returns form?
Have you received my return?
I have received a promo code from you, how do I redeem it?
I forgot to enter the promo code you sent me, what do I do?
My promo code doesn’t work, what should I do?
How can I purchase a gift voucher?
How is my voucher sent to me?
How do I apply my gift voucher to my order?
If I return something, will a new voucher be created?
I didn’t use the full value of my voucher for my order, where is the remaining amount?
How do I sign up?
I’d like to change my marketing preferences, what should I do?
Can I unsubscribe from your newsletter?