DELIVERY

People Tree orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the order size and destination of your chosen items. For those last minute purchases, Express delivery is available to most destinations and Next Day delivery is offered in selected cities.

UNITED KINGDOM

United Kingdom includes Northern Ireland, Isle of Man, Isle of Wight, Channel Islands



Standard Delivery: Delivery is by Royal Mail second class. We aim to dispatch your order within 2 working days of receipt. Standard delivery typically takes up to 10 working days. Postage and packaging is FREE on all orders to addresses in the UK.
First Class Delivery: Delivery is by Royal Mail first class. We aim to dispatch your order within 1-2 working days of receipt. First class delivery typically takes 3-5 working days. Postage and packaging costs £3.50 on orders up to £69.99 and is FREE for orders over £70, after discounts.
Express Delivery: For UK orders only. For an additional £6 and if you order before 11:30 am on Monday through Thursday, we will deliver within one business day to an address in the UK (exceptions below). A signature will be required.

Deliveries are made between 9:00 am and 5:30 pm Monday to Friday. Saturday delivery is not available. ?Please Note: Deliveries to the Highlands of Scotland, to Northern Ireland, Channel Islands or Isle of Man can take up to 2 working days. ?

EUROPE

European Union includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. We also deliver to Switzerland and Norway at European Union prices.



Europe Standard Delivery: Delivery is by Royal Mail (or by courier if this is more economical). Europe Standard Delivery takes up to 12 working days. Postage and packaging costs £6.00 on orders up to £69.00 and £3.00 on orders over £70.00.
Europe Courier Delivery: Courier delivery takes 3-6 working days and requires a signature. Postage and packaging costs £9.50 on orders up to £69.00 and £5.00 on orders over £70.00.
For Switzerland and Norway: You may have to pay duty and VAT when the goods are delivered, and the carrier may charge you an admin fee also for customs clearance. If you want to choose Courier delivery to these countries which are not part of the EU, please contact our Customer Service to place your order.

OUTSIDE EUROPE

People Tree delivers to the USA, Canada, Australia and New Zealand.


USA Express Delivery: This is will 1-2 business days (Monday-Friday) You must order before 3pm 

Australia Express Delivery: This is will 2-3 business days (Monday-Friday) You must order before 3pm 

Outside Europe Standard Delivery: Delivery is by Royal Mail (or by courier if this is more economical), this can take up to 2 weeks. 

Outside Europe Courier Delivery: World Courier Delivery takes 5-7 days. Postage and packaging costs £12.00 on orders up to £69.00 and £8.00 on orders over £70.00.

Please note the following for Outside Europe Deliveries:

  • Quoted delivery times are an estimate for how long it takes for a parcel to arrive in the country. Rarely parcels are held in customs for longer, resulting in a delivery that may take longer than 2 weeks for Outside Europe Standard Delivery or 5 days for Outside Europe Courier Delivery. People Tree can not be responsible for how long parcels are held in customs.
  • You may have to pay duty and VAT when the goods are delivered and also the carrier may charge you an admin fee for customs clearance.
  • We can exchange goods delivered abroad, but we will charge postage for these exchanges at the standard overseas delivery rates.
  • Standard delivery charges may not apply to parcels over 5kg and customers may be contacted after payment for additional postal charges.